If your destination restricts technology, such as the internet or hardware tokens, or if you won’t be able to charge a device, contact the IT Service Desk prior to traveling to request a temporary bypass code for your trip.
Get passcodes via text message. You will still need a cell phone connection, but a text message will often get through even when you have spotty data coverage.The app can generate passcodes you can use to login when you do not have a cellular or WiFi connection. Use the Duo Mobile app to generate passcodes on a smartphone or tablet.If you will not have a reliable cellular or WiFi connection, or even access to a phone while traveling, plan to use passcodes. Remember the IT Service Desk. Contact the IT Service Desk at 513 556-HELP (4357) to obtain a bypass code that will let you login one time.Hardware Token? If you plan to travel without a smartphone or tablet, consider taking a hardware token such as a Yubico security token.Enroll additional devices. If possible, enroll two devices in case your primary device is unavailable (lost, stolen, not available, dead battery, malfunctioning, etc.).Plan options. Before your trip, plan which Duo options you will use and enroll in them if needed.
Or you may, however, need to use alternative options depending on your preferred option and your travel plans. You may be able to use your regular Duo two-factor option if you need to log in to a two-factor protected system while traveling. Duo offers multiple options to meet your needs when traveling.
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